AdvancedMD Improves Client Communication with New User Forum and Corporate Blog
SALT LAKE CITY (Business Wire EON) October 2, 2007 -- "The response to our new communications tools has been outstanding," said Jim Pack, President and CEO of AdvancedMD. "It is critical that we understand our clients needs and issues so that we can improve our products and services. These forums are just one more way for us to communicate directly with our clients and provide a vehicle for them to share experiences with one another. These kinds of communication tools also assist our clients in becoming more efficient as medical billers and help them to thrive in this very competitive environment."
When asked how he felt about possible public criticism, Mr. Pack commented: "One thing we've always done is face criticisms and problems head-on - problems are an opportunity to get better, and our forums are just another avenue where we can find ways to improve, discover and develop solutions, and turn frustrated customers into raving fans."
Winner of the 2007 CODIE AWARD for "Best Healthcare Management Solution," AdvancedMD was recently named to the Inc. 500 List of Fastest Growing Private Companies in America. AdvancedMD maintains a 98% customer retention rate and serves over 7,000 providers, 22,000 users and manages over 10 million patient records nationwide.
About AdvancedMD
AdvancedMD Software, Inc., headquartered in Salt Lake City, Utah, is the most widely used Web-based medical billing and practice management software solution in the industry. AdvancedMD Software brings to market AdvancedMD, a full-featured medical billing and scheduling solution and AdvancedEMR, a flexible electronic medical records management system. AdvancedMD solutions include free technical support, world-class security, and fully HIPAA compliant accessibility. For more information please visit www.advancedmd.com.
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